1, Q: What’s the minimum order? Do you retail?
A: We are the manufacturer mainly deal with wholesale, if buy for your own use, we will recommend the local seller to you.
2, Q: What payment methods your company accept?
A: We accept most of the payment methods, but mainly accept T/T, L/C, Western Union, Paypal, and MoneyGram.
3, Q: How long is the warranty time for your products?
A: We officially promise warranty time is one whole year after delivery.
4, Q: I haven’t done business with you before, what do I need to know?
A: Our focus “has” been sporting goods for more than 17 years, please see our listing both in product and in certification. Also please feel free to see our patented designs
5, Q: What’s the shipment terms and delivery time of your company?
A: Well, it depends on the quantity of your order. The shipment time is 3-8 working days after delivery. For Delivery way, for Sample and Bulk Order < 100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk Order >100KG. As for detailed cost, it depends on your final order.
6, Q: Do you give any discount?
A: Yes, we often have discounts for long-standing customers, for example, the cumulative order amount up to $70000, according to the term of cooperation, we’ll give some of our products away for free or discount. At the middle and end of every year, we have great promotion or activities.
7, Q: I would like to ask if it’s possible to have my logo on the product (OEM).
A: Yes, once an order quantity exceeds 300 pcs, we offer OEM production.
8, Q: Your company provides ODM right? How do you cooperate on ODM?
A: We offer free ODM service, you offer the design and the details, we open the mould and optimize the product until you are satisfied. In addition, we only produce these products for you. The advance payment will be deducted after you place an order. This is what we do for our long-standing and new partners all the time.
9, Q: May I have your samples to check the quality first?
A: Yes, we will offer you the samples, what’s better is, the cost of buying the samples will return when you place an order.